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For queries email us on contactus@imagicaaworld.com or Click to Get a Callback or call our customer care representative on 022 – 62552929, between 09:00 am to 09:00 pm on all days.
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Tips for Parents and Kids

We are committed to making your visit to Imagicaa fun, safe, and entertaining

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Things to do with the Family

There are several attractions and rides for your children to enjoy at Imagicaa. With a wide selection of interactive shows like Detective Bow Wow, thrill rides like Mambo Chai Chama, unique attractions such as I for India, and water based attractions, your child will be spoiled for choice. Look out for ‘Kid-friendly’ icons on-ground for attractions that are specifically Built for Kids (like the perennial favourite, Tubbby Takes Off).

Special Preschooler Ticket

Imagicaa is even interesting for your little champions. Preschoolers tickets for those aged 3 to 5, receive

kid waterpark

Baby Care Facilities

Travelling with your lovable toddler? We’ve got facilities and services designed to make your experience as enjoyable as possible.

Lounge Facilities

Located next to Roberto’s in the Theme Park and Ammos at the Water Park, we have lounge facilities for all mothers who wish to relax and feed their infants in peace.

Changing Stations

We have changing stations at all women’s restrooms at the Theme Park.

Baby Switch
A unique service for the first time in India for parents with young kids; one parent queues and can ride select attractions while the other stays with the children – then the second parent can ride the attractions without queueing.
Please speak to our staff at the entrance to Baby Switch eligible rides for more information. Baby Switch is available at the Theme Park for these rides

  • Alibaba aur Chaalis Chor
  • Dare 2 Drop
  • Deep Space
  • Gold Rush
  • I for India
  • Mr. India
  • Nitro
  • Prince of the Dark Waters
  • Rajasaurus River Adventure
  • Salimgarh
  • Scream Machine
  • Wrath of the Gods

Safety for the Children

The safety of every person in Imagicaa is of primary importance to us. Keeping the safety of our young guests in mind, every ride has certain height and weight restrictions which are strictly adhered to.
We have an on-call doctor and first aid kits available, if needed.
In case your child is lost, kindly inform our staff members and they will guide you to the closest lost & found kiosk.

Stroller Facilities

Strollers are available for rent for your little ones. They can be rented from the retail store area; subject to availability. The Strollers can be hired with a minimum deposit that would be refundable on return of the stroller.

Meal Options and Services

We have an array of scrumptious meal options at various restaurants at Imagicaa Theme Park, Water Park and Snow Park. Visit our restaurants and kiosks across the Parks for more details.
While outside food is not allowed at the park, mothers with small toddlers are allowed to bring food for those who have special dietary needs.
We have high seats available to make our young guests feel comfortable. Please speak to our restaurant staff to request for one.
If you or your child has allergies of any kind, please speak with our Executive Chef, so we can create a meal matching your requirements.
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Tubbby_Secret_Party

Tubbby's Secret Party

Now, here’s a party kids love, and well, grownups envy. A party where animals and princesses are not just props, but hosts too. Where cupcakes and cookies are plenty and magicians and performers entertain endlessly.

One Magic Pass is valid for one person only. Simply choose any 4 out of the 7 available parks to visit and present your physical pass at the entrance.

ParksLocationPark Timing
Imagicaa Theme ParkKhopoli near Lonavala10:45 AM to 7:30 PM
Imagicaa Water ParkKhopoli near Lonavala10:30 AM to 5:30 PM
WetNJoy Water ParkLonavala10:00 AM – 06:00 PM
WetNJoy Amusement ParkLonavalaClosed in monsoon season
WetNJoy Water ParkShirdi10:30 AM – 05:30 PM
SaiTeerth Devotional Theme ParkShirdi10:00 AM – 06:00 PM
Aqua Imagicaa Water ParkSurat10:00 AM to 6:00 PM (Temporarily Closed)*
 Note: Park Timings are subject to change, so prior to visit always check respective park website for up to date information.

Enjoy multi-park access and receive 2 food vouchers with 20% off on purchases between ₹400 and ₹1000, plus 1 retail voucher with 20% off on a minimum purchase of ₹350 per transaction

Yes with every Magic Pass you get
  • 2 Food Vouchers with 20% discount on minimum purchase of ₹400 and maximum ₹1000 excluding MRP items
  • 1 Retail Voucher with 20% Discount on a minimum purchase of ₹350 on a single bill per transaction
  • 1 Photo Souvenir Voucher with 20% Discount

Before chosen visit date, check respective park website for children’s entry policy

Magic Pass allows one visit per chosen park and you can opt to visit same park multiple times

Magic Pass is not valid on blackout dates listed below or any future special events* listed on the park’s website
  • Imagicaa Theme Park – Anniversary Bash, NYE
  • Imagicaa Water Park – Holi
  • WetNJoy Water Park and Amusement Park, Lonavala – NYE, Holi
  • WetNJoy Water Park Shirdi – Holi
  • Aqua Imagicaa Water Park, Surat – Holi

Your Magic Pass will be valid for one full year from when date of purchase

You can buy a new Magic Pass to enjoy all the benefits, as it cannot be renewed once it expires.

Step 1
Purchase your Magic Pass from any of the listed parks
Step 2
Choose to visit your choice of park on same date as per convenience
Step 3
Enjoy your fun filled adventures on selected visit date
Step 4
Choose to visit any park of choice as per convenience on a later date

Yes, simply pay the difference between the park’s regular ticket and Magic Pass to upgrade.

Yes, you can upgrade your Magic Pass regular access to an Express ticket by paying the nominal park-specific upgrade fee

If the Magic Pass goes missing or is stolen, it can be reissued for a fee of ₹200.

Magic Pass does not allow access to third party attractions and cannot be availed to purchase any MRP food and beverage items

Khauugalli menu

Due to the current Covid-19 situation, we are working with limited staff between 09:00 am to 09:00 pm In case of any emergency please raise your concern for a call back using this form and we shall connect with you within 8 working hours or write to us at contactus@imagicaaworld.com. We sincerely appreciate your patience. Thank you and see you soon at Imagicaa.

Masti ki baarish